Publications & Insights. Credibility

Business and compliance are always evolving, and so are the conversations around them.
Here you'll find the work speaking for itself.  Kelly Rusbatch - Lead Consultant and Founder & her industry contributions, testimonials and insights are drawn from real-world experience across compliance, business improvement and emerging areas of practice.
From challenging traditional approaches to exploring new ideas, Kelly believes sharing knowledge helps all of us think differently, learn from experience and find better ways of doing business.

More than just talking the talk. I Walk the Walk

More Than Just Talking the Talk. I Walk the Walk. My work doesn't stop with client projects & a paid invoice. I'm actively involved in the wider quality, auditing and compliance community, sharing knowledge, contributing to industry discussions and supporting the development of professional practice. Why? I actually love compliance, pattern recognition and the human experience. 

Sharing knowledge
Regular contributor to Auditor Online, sharing insights and perspectives on auditing and quality.

Presenting and connecting
Presenter at the Exemplar Global Online Auditor Expo, contributing to conversations about the realities and future of auditing.

Supporting technical excellence
Volunteer Technical Assessor for NATA, supporting technical assessment in the ISO/IEC 17025 space.

Contributing to consultation
Contributor to public consultations, including work relating to veterans' affairs and emerging AI standards, helping bring practical perspectives into broader discussions.

Shaping industry direction
Member of the Exemplar Global Industry Advisory Panel, contributing industry perspectives on professional services, emerging standards and the future of the profession.

I believe good quality practice comes from sharing experience, asking questions, challenging assumptions and continuing to learn. These contributions are part of how I stay connected to the profession and bring fresh thinking back to the businesses I work with.
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Recent Testimonals

Aquamonix Solutions Pty Ltd
ISO 45001, 14001 & 9001 Consulting and Support

Working with Kelly at Adaptable Quality has been an outstanding experience and instrumental to the success of our integrated management system at AQX Solutions.
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Her approach was practical, structured, and highly collaborative, ensuring that our systems were not only compliant but genuinely embedded into our day-to-day operations.
She consistently provided thoughtful guidance, proactive problem-solving, and hands-on support across gap analysis, system development, internal audits, and management review.​

Halo Monitoring Systems 
ISO 45001, & 27001

Working with Kelly was a great experience. The ISO-27001 framework she set up for us provided a strong and practical foundation for Halo Systems to begin working towards ISO 27001 compliance.

Kelly’s experience and understanding of the standard really showed throughout the process. She was able to translate complex requirements into pragmatic, business processes that made sense for our organisation. Kelly's advice and guidance have set us on the right path, and we couldn’t have asked for a better start to our ISO 27001 journey. 

APS Industrial 
​​ISO 9001, 45001, 14001 & 27001

Kelly from Adaptable Quality has provided valuable support to APS Industrial across our ISO 9001 and ISO 27001 initiatives, helping the team understand requirements with a practical and collaborative approach.

Advice has always been thoughtful, responsive and focused on solutions that work. Throughout our engagement, Kelly has taken the time to understand our business, communicate clearly and provide constructive guidance when needed. The contribution made has assisted both our certification journey and broader continuous improvement efforts across the business.

Certifications & Professional Development

  • For those that love collections and lists....

  • ISO 9001:2026 – Quality Management Systems, Lead Auditor and Specialist
  • ISO 14001:2026 - Environmental Management Systems Specialist
  • ISO/IEC 27001 – Information Security Management Systems, Lead Auditor and Specialist
  • ISO/IEC 42001 – Artificial Intelligence Management Systems, Lead Auditor and Specialist
  • ISO 22000 – Food Safety Management Systems, Specialist and Lead Auditor
  • ISO 45003 - Psychosocial Health and Safety Systems Certificate
  • Certified Internal Auditor for ISO standards and Business Systems
  • Information Security Foundations for ISO/IEC 27001
  • IWA 48:2024 - ESG Specialist
  • Exemplar Global Community Endorsed Consultant
  • Exemplar Global Community Recognition Honoree
  • Volunteer Technical Assessor for NATA, in the ISO/IEC 17025 area
  • Member of the Exemplar Global Industry Advisory Panel
  • Regular contributor to Auditor Online
  • 2024, 2025 & 2026 Presenter at the Exemplar Global Online Auditor Expo
  • Contributor to public consultations relating to veterans' affairs and AI standards
  • Beam in Awards, Silver, Safety in Business Award 2025
  • Diploma in Veterinary Nursing - With Award, NZ
  • Medical Laboratory Assistant Tech - Haematology, NZIMLT
  • Business Management - WINTEC NZ
  • Project Management - Auckland University of Technology, NZ
  • Sociology - Massey University Palmerston North, NZ